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ScubaToys: Products & Services

ScubaToys is an online store that specializes in scuba diving and snorkeling equipment, clothing and accessories. ScubaToys also offers diving lessons and scuba certification.

Products available from ScubaToys include:

ScubaToys: Company Background

ScubaToys opened for business in 09/01/1997 as a retail dive shop in Dallas, Texas. Within a year, President Larry Dague opened the ScubaToys online store. ScubaToys deals with all four branches of the United States armed forces supplying scuba equipment.

ScubaToys contact information:

  • Phone: (877) 728-2243
  • Fax: (972) 820-7521
  • Address 1609 S I 35, Carrollton, TX 75006-7415 United States
  •  Email
ScubaToys: Customer Feedback & Reviews

Customer reviews for ScubaToys are generally mixed.

Positive customer reviews commented on:

  • Excellent selection
  • Great prices

Negative customer reviews commented on:

  • Poor customer service
  • Cluttered store

Some customer reviews were:

" I'm new to diving, and took my class at another shop in town. didn't know about scubatoys. Then I had someone at the lake tell me I had to check out their shop. I was blown away. They have more gear stacked up than any other 4 shops I've been in combined, and all at a fraction of the prices at the other places."

" I finally asked for the manager. I told him about being ignored for 25 minutes in the store and how I would take my business elsewhere. His response? He picked up the two dive lights I had been carrying and said "Okay" as he walked off to put them back."

ScubaToys: Business Credibility & Trustworthiness

ScubaToys is not accredited with the Better Business Bureau; however they do have a BBB rating of "D". Their BBB file was opened in 10/28/2002. Over the last three years, there has been one complaint filed against ScubaToys with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaint filed against ScubaToys was:

  • 1 complaints was due to problems with product/service

Factors that lowered ScubaToys' rating include:

  • Failure to respond to one complaint filed against business.
ScubaToys: Website Popularity & Google Ranking

ScubaToys website popularity:

  • ScubaToys has a worldwide Alexa traffic rating of 263,094 out of 30 million websites.
  • ScubaToys has an American Alexa traffic rating of 124,596
  • ScubaToys has a Google pagerank of three out of ten.
  • The ScubaToys site receives around 16,760 unique visitors daily
  • About 50% of the visitors to the ScubaToys site are American.
ScubaToys: Social Media Presence

ScubaToys social media presence:

  • ScubaToys can be followed on Facebook; they have 1486 likes on Facebook and have 12 people talking about them. ScubaToys usually updates their Facebook page monthly.
  • ScubaToys can be followed on Twitter; they have 30 followers on Twitter and have posted one tweet. 
  • ScubaToys offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • ScubaToys is on YouTube; and have 140 subscribers
  • ScubaToys has a blog customers can follow.
ScubaToys: Website Security & Safety

ScubaToys uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the ScubaToys site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. The Google Safe Browsing page can be veiwed here.

ScubaToys: Pricing & Packages

ScubaToys offers very competitive prices on all their products. In a price comparison of three products, ScubaToys price was identical on all three of the products compared with their leading competitors.

Scubapro Shoulder Pads

  • ScubaToys:  $25.00
  • Leading competitor: $25.00

Scubapro Pocket Weight Belt

  • ScubaToys: $61.50
  • Leading competitor: $61.50

Scubapro Digital Depth Gauge

  • ScubaToys: $256.00 
  • Leading competitor: $256.00 
ScubaToys: Shipping Rates & Policies

ScubaToys shipping rates and policies:

  • ScubaToys ships throughout the United States and to numerous international locations
  • ScubaToys ships to APO/FPO addresses
  • Most orders are shipped within 24 hours of the order being placed.

American shipping:

  • ScubaToys offers four shipping options for American orders: Ground, 3 Day Select, 2nd Day Air and Next Day Air   
  • ScubaToys offers free ground shipping on orders over $100 in the lower 48 states 
  • Exact shipping costs are available at the checkout.

International shipping:

  • International customers are asked to email ScubaToys at to get a shipping cost quote.
  • International customers are responsible for any taxes, duties and/or customs that occur.
ScubaToys: Payment Methods Accepted

ScubaToys accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. ScubaToys also accepts payment through PayPal; PayPal is a very secure way to pay for online purchases. In addition, ScubaToys also accepts cashier checks, personal checks, money orders and wire transfers. ScubaToys does not accept any other form of online payment like Google Checkout or Amazon Payments.

ScubaToys: Returns, Refunds & Exchange Policy

ScubaToys return/refund policy:

  • ScubaToys offers a 30 day 100% satisfaction guarantee.
  • New unused items can be returned for a full refund; for a full refund, items must still be in their orginal packaging and have all tags still attached.
  • Gently used item can be returned for store credit.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
ScubaToys: Product images & screenshots
ScubaToys Coupons
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